Application
This unit describes the skills and knowledge required to support work across a range of human resource functional areas.
The unit applies to individuals who require a broad understanding of human resource functions, associated policy frameworks and the administrative requirements to support these functions and policies.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
1. Identify human resources functions | 1.1 Identify business strategy and human resource strategy 1.2 Identify different human resource networks for human resource professionals 1.3 Identify information sources to obtain human resource data and information |
2. Review policy and procedures frameworks | 2.1 Identify policies and procedures relevant to the organisation 2.2 Analyse strengths and weaknesses of organisation’s policies and procedures 2.3 Identify sustainability issues that relate to human resource functions |
3. Apply ethical framework | 3.1 Review ethical requirements associated with the human resource function 3.2 Apply ethical obligations to own role and decisions 3.3 Document behaviours associated with working ethically in the area |
4. Analyse human resource metrics | 4.1 Select relevant technology to gather workforce data and information to review human resource functions 4.2 Identify and use different sources of workforce data 4.3 Collate and analyse data and establish key trends and critical information |
5. Report outcomes of review and analysis | 5.1 Identify options for change relevant to organisation’s culture 5.2 Identify and evaluate possible change barriers 5.3 Collate, analyse and document key findings relating to policy and procedure frameworks 5.4 Write report on outcomes of review and analysis 5.5 Develop recommendations for change |
Evidence of Performance
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
on at least two occasions, support key human resource functions and/or processes for an organisation or work area.
In the course of the above, the candidate must:
use appropriate technology to collect and analyse workforce data.
Evidence of Knowledge
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
key provisions of legal and compliance requirements that apply to the organisation
relevant organisational policies and procedures
relevant ethical parameters
key features of information technology used to analyse human resource metrics
roles and responsibilities of human resource practitioners
types of human resources networks including local, state or territory, national and international.
Assessment Conditions
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
business and human resource strategies
human resource policies and procedures, including ethical framework
relevant legislation, regulations and codes of practice
workforce data.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
Reading | Critically evaluates and applies content from a range of structurally complex texts |
Writing | Develops a range of documentation using tone, structure and language suited to context and audience |
Self-management | Takes responsibility for following explicit and implicit policies, procedures and legislative requirements Takes responsibility for planning, sequencing and prioritising tasks and own workload for efficiency and effective outcomes Makes routine decisions and implements standard procedures for routine tasks, using formal decision-making processes for more complex and non-routine situations |
Problem solving | Contributes to continuous improvement of current work practices by applying basic principles of analytical and lateral thinking |
Teamwork | Selects and uses appropriate conventions and protocols when communicating with relevant stakeholder Forms connections with others who can contribute to effective work outcomes |
Technology | Uses the main features and functions of digital tools to complete work tasks and access information |
Sectors
Technical Skills – Human Resources